Refund policy

Return & Refund Policy We offer a 30-day money-back guarantee. If you're not happy, contact us within 30 days of delivery for a full refund. To start a return, email support@petsrepublic.com or message us on WhatsApp with your order number. Refunds are issued to your original payment method, or by bank transfer for Cash on Delivery orders, within 7–14 days of approval. For hygiene reasons, opened products can only be returned if faulty.